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You are now ready to chat with Brian.
Brian:
Thanks for contacting EA Help! My name is Brian how may I help you?
you:
hello Brian
you:
are you here?
Brian:
Yes I am here.
you:
I did not receive my SPECACT and DOGTAGS emails and I can not activate without it =(
you:
in BF3
Brian:
Where did you purchase your game?
you:
IDK
you:
I received it
you:
my name is ------
you:
and my email is -----------------
you:
what is wrong?
you:
I think my friend bought in amazon
Brian:
Do you know what email your friend used to order the game with?
you:
with my email
you:
because I asked to him
you:
I'm trying to contact you
you:
but you have a lot of burocracy, I dont speak english well
Brian:
Where you did not purchase the game from EA I can not help you unless you can show me proof or purchases and ownership. Can you do those things?
you:
guy, I dont want pwp and camouflages
you:
I only want my dog tags
you:
I ask you want I need to do and you pass me for the brazilians
you:
the fact is that the brazilian support is harder than ask you in english
you:
because in brazilian support we have more burocracy, I'm having a lot of headaches with it
you:
if you want, my birth is
you:
17/-----
you:
I was born in ------/RJ/Brazil
you:
my origin in -----
you:
my email is ---------------------
you:
I have BF2142 / BF2 on steam and BF1942
Brian:
That information does not help me. If you did not receive your codes from the place you purchased your game you need to contact them about this. Where you did not purchase your game thru Origins I can not help you unless you can show me proof of purchase and ownership.
you:
if I give you me serial, it will help?
you:
I have origin comfirmatiom email
you:
do you want screenshots?
you:
where I was born?
you:
I dont have much time to wait
you:
wha tis the problem, I have all the informations, I only want my dog tags!!
you:
please
Brian:
If you can send me a picture or your game with your serial code and a receipt with todays date hand written on it I can attempt to help you.
you:
do you want me to write todays date in a paper, can be in paint?
you:
Is secure give you my serial, I think you already know it
Brian:
I need it on the receipt please.
you:
I take it in my origin
you:
?
you:
-----------------------------
Brian:
One moment please
you:
today is 17/11/11
you:
thursday
Brian:
Yes that is todays date. But you telling me the date is not proof of purchasing the game.
you:
"a receipt with todays date hand written on it "
you:
can I right todays date in paint?
you:
I already gave you my serial, what is the problem
you:
???
you:
???
Brian:
Where you did not purchase the game from EA I need proof of purchase.
you:
IDK if it is from amazon or origin
you:
but I have the comfirmation email
you:
I gave you my serial, guy
Brian:
You need to give me some type of proof or purchase as well.
you:
ID do pedido: ----------------
you:
is it right?
Brian:
Please give me one moment to look into it.
Brian:
Please give me another moment or two.
you:
I dont have much time
Brian:
Please check you email for me
you:
oh yeah
you:
I have thew serial here
Brian:
Did you receive it?
you:
where I put it?
you:
in the origin?
you:
yeah, I put it
you:
ohhh yeeeee bobao
you:
finally
you:
TY Brian